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Wayfair Review

Wayfair has thousands of available sofas. You can filter your search results by price, brand, style, furniture type and fabric.

Our Verdict

Wayfair is a great option if you already have a specific sofa brand and style in mind.

For

  • Wayfair has over 8,000 name-brand sofas to choose from.

Against

  • Your sofa comes in pieces that you must assemble yourself.
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Wayfair displays the available color and fabric options so you can see exactly what the sofa looks like before you buy it.

Wayfair displays the available color and fabric options so you can see exactly what the sofa looks like before you buy it.
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You can order free fabric samples from Wayfair to help you decide which looks best in your home.

You can order free fabric samples from Wayfair to help you decide which looks best in your home.
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On each sofa’s description page, you can view a close-up photo of the fabric, and Wayfair lists important information such as if it is child- or pet-friendly.

On each sofa’s description page, you can view a close-up photo of the fabric, and Wayfair lists important information such as if it is child- or pet-friendly.
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Customers can ask questions about each specific sofa, and Wayfair’s customer service representatives provide very clear answers.

Customers can ask questions about each specific sofa, and Wayfair’s customer service representatives provide very clear answers.
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You can view assembly instruction on Wayfair’s website before you purchase a sofa to determine if it is a project you can tackle on your own.

You can view assembly instruction on Wayfair’s website before you purchase a sofa to determine if it is a project you can tackle on your own.
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Wayfair lists other sofa options in a certain collection as well as those similar in style so you can compare before you buy.

Wayfair lists other sofa options in a certain collection as well as those similar in style so you can compare before you buy.

Wayfair has thousands of available sofas. You can filter your search results by price, brand, style, furniture type and fabric. You can also shop in brick-and-mortar stores to find something you like, then search for the same sofa on Wayfair. It carries so many brands, and has over 8,000 models to choose from. Available brands include Serta, Ashley, AllModern and Lay-Z-Boy. In addition, you can customize many of the sofas with different types of fabrics in different colors – some popular options include white leather and gray fabrics. And in many cases, Wayfair sofas are much cheaper than you would find in stores.

When you select a sofa, its product page lists the different fabric and color options that are in stock as well as how many are left. Each color and fabric combination can be viewed from all angles, and the site tells you if certain options cost more. The store’s website has an Inspiration tab where you can find images of home décor items and other furniture pieces professional designers have paired with certain sofas.

Wayfair Custom Upholstery service allows you to choose from its inventory of customizable sofas and select the type and color of fabric you want. You can also order free fabric swatches so you can see what each looks like in-person, under your home’s lights, before you order the sofa. Wayfair includes a very close-up picture of each fabric option on the website along with a detailed description of important facts such as if it is flame retardant or child- and pet-friendly.

Each sofa’s details page has a Q&A section with clear answers to questions asked by customers. Many of the sofas have hundreds and even thousands of customer ratings, so you can see how well the sofa has worked for other users. Customers are encouraged to upload and share pictures of their couches so others can see what they look like in real-life conditions.

Sofas that are in stock and ready to ship generally arrive at your home within two weeks. However, if you order a custom sofa, you will probably have to wait several more weeks for delivery. Wayfair offers free shipping on every order over $49.

Each sofa purchased from Wayfair is eligible for the company’s Protection Plan. Though it costs extra, it covers you if your couch incurs damage like unintentional stains, punctures, burns and water rings. Damages are repaired or the couch is replaced at no additional cost to you.

Sofas ordered from Wayfair require self assembly, but most customers report it isn’t difficult. The instructions are included on the sofa’s description page, so you can view them before you order to decide if it is a project you can handle on your own. If you feel you need a sofa already assembled, or white-glove service, consider Crate & Barrel or west elm. Both will take care of the assembly for you, though it may cost extra.

Wayfair is a good place to buy a sofa online. It has one of the biggest selections of couches, and they span many different styles. Many are already in stock, but you can use the Wayfair Custom Upholstery service to add your own touch with custom fabrics and colors. Shipping is free and quick, though you have to assemble your couch yourself.