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Honk Review

Editor’s Note: This product has been removed from our side-by-side comparison because it has been replaced by another product.

Our Verdict

Honk is a good standalone service that offers support for both standard and luxury vehicles. It even subjects partners to background checks and insurance.

For

  • The service covers towing for exotic and luxury cars.

Against

  • Customer service is only available via email; there is no phone number.

Editor’s Note: This product has been removed from our side-by-side comparison because it has been replaced by another product. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.

If you drive an exotic car and worry about experiencing a roadside emergency, Honk is the best at-will roadside assistance service for you. You don’t have to pay a subscription for a membership – you only pay for what you need. Like other at-will roadside assistance services, such as Urgent.ly, Honk follows Uber’s and Lyft’s rideshare models. You submit your claim, and nearby service providers bid for the job, helping you get a low price and fast response during your emergency.

Honk covers standard emergency services, including towing, flat tires, jump-starts, auto lockout, fuel delivery and winch services, and it even lets you specify if you need flatbed towing or towing for your exotic car. It can find a provider to help you in most kinds of weather and road conditions, from sand to ice and snow.

You submit your claim through Honk’s mobile app, which is free to download and use. When you need assistance, you open the app and enter information about yourself and the situation. Once it finds a service provider, you receive an update with the price and an estimate of how long it will take help to get there. On its website, Honk advertises incredibly fast response times of around 15 to 30 minutes, though this could vary somewhat depending on how far away from a city or service center you are.

Prices start at $49, which is much lower than the annual membership cost for a traditional roadside assistance service. You pay for the service through the app using your credit or debit card, never cash – that way, you never have to worry about giving a cash payment or tipping the service provider. You can also see the provider’s name, company info and phone number on your app while tracking their arrival. What’s more, any company that signs up to partner with Honk is subject to background checks and insurance verification. Honk’s only downside is that support is only available via email – you can’t speak to a company rep over the phone.