Our editorial staff evaluates products and services independently, but Top Ten Reviews may earn money when you click on links. Learn More

2016
Best

Carpet Cleaning Services Reviews

reviews & comparisons

Carpet Cleaning Services Review

Why Use a Professional Carpet Cleaning Service?

The top performers in our review are Coit, the Gold Award winner; Stanley Steemer, the Silver Award winner; and USA Clean Master, the Bronze Award winner. Here’s more on choosing a service to meet your needs, along with detail on how we arrived at our ranking of the top 10 carpet cleaning services.

A professional carpet cleaning service is the best resource when you start thinking about all of the unpleasant things in your rugs and carpeting, especially the living things. Mold can live in carpet and so can bacteria. Fleas and dust mites, too. The non-living contents are only slightly less disturbing. Even if you have well-trained animals, Spot's occasional accidents may be hiding in any corner. That's in addition to Spot's shedding. Humans in the home shed, too – thousands of skin cells every day. Then there are the crumbs and dust of everyday life that accumulate in your carpeting to create an unsavory mix.

Vacuuming will take care of many everyday messes, but industry experts, including the Carpet And Rug Institute, recommend a professional deep cleaning every 12 to 18 months to ensure a healthy home. Concerns abound when it comes to steam cleaning, including worries about the potential for mold if you introduce moisture into the cleaning process. According to the EPA, as long as carpets are dry within 24-48 hours of being cleaned, mold will not be able to grow. The best professional cleaning services have the equipment to make sure carpets dry at least that fast, and usually much faster.

There are many options when you start to look for a professional carpet cleaning company, but we focused on the ones that are widely available and well regarded. After extensive research, we found Coit, Stanley Steemer and USA Clean Master to be the best carpet cleaning services. These competitors offer a wide range of cleaning services and extras to ensure you get exactly what you want for your home. For more information on this topic, read our articles on carpet cleaning services.

Why Use a Professional Carpet Cleaning Service?

Getting a professional into your home for carpet cleaning is not cheap, and some folks would rather take their chances with a good vacuum and not much else. Others would prefer to buy their own carpet cleaner that they can use as often as they like. A mix of options might be right for your home, especially if you have pets. That way you can use your own machine to steam out occasional messes and freshen things up, but you can still have a professional service every year or so to get a truly deep clean.

One reason for a professional cleaning service is that this is not just about making the carpet more attractive. It is a science more than an art, literally. The carpet cleaning companies we reviewed have incorporated years of research about how hot the water has to be to kill the creepy crawlies in your carpeting. Their equipment has super strong suction to extract as much of the water as possible to prevent mold afterward. The best companies carefully formulate chemicals that will clean without leaving harmful residue.

How to Choose a Professional Carpet Cleaning Service

Some of the available carpet cleaning services are regional, but we looked for companies that are more widely available, likely to work well regardless of where you live. The best carpet cleaning solution is the one that works for you, so we highlighted the ones that offer more than carpet cleaning. Many also can clean blinds, air ducts, hardwood floors, leather furniture and other items. Depending on your lifestyle you may also need stain protectant, pet odor removal or dyeing services, at times, to return carpets to near-original condition. We prefer the services that offer all of those choices and many more.

We looked for companies that offer steam cleaning as opposed to older methods like bonnet cleaning. Our top-ranking services use truck-mounted extraction, which involves injecting carpet with cleaning solution and hot water and then removing it with suction. Bonnet cleaning uses something a lot more like the buffing machines that are commonly used to clean hard floors in industrial settings. A soap is applied to the carpet and then a rotating brush is pushed over the carpet, absorbing soap and dirt on its way. This method is generally well regarded for short loop carpeting common in offices, but it does not clean deep enough for the type of carpeting typically used in residential settings.

Carpet Cleaning Services: How We Evaluated, What We Found?

There are few places where the service area overlaps for all of the carpet cleaning companies in our review – Los Angeles County is one. So while we called the national headquarters multiple times for each company, we based certain information, including estimated cost, cost effectiveness and minimum required order on the answers we got for that area for comparison. Prices and some offerings can vary based on your geographical location, though.

We got an estimate from each service for cleaning three carpeted rooms of average size, approximately 144 square feet each, in Los Angeles County, a geographical area they all cover. We also got estimates for cleaning a 3,000-square-foot commercial space in Los Angeles County. Along the way we noticed things about the quality of customer service we experienced with each company and scored companies based on responsiveness and attentiveness. Since this company's employees are potentially going to be coming into your home, you want to feel comfortable with how they would treat you and your property.

We also calculated cost effectiveness for the same services from each company. We gave higher ratings to the competitors that offer a relatively low cost per square foot. We also looked for those with short estimated drying times and appointment windows so you do not have to take a half-day at work waiting for the technicians to arrive. The best experiences with these services will be fast and allow your household to get back to normal quickly.

Carpet Cleaning Services: Our Verdict and Recommendations

Our carpet cleaning service reviews reveal a range of good options in a wide array of geographical locations. A deep steam clean for your carpets can make your whole house feel newer and cleaner. It can make you love your carpets and rugs again and postpone costly replacement projects.

Coit made the very top of our list for its standout customer service, wide range of offerings and satisfaction guarantee. This company is a safe bet for carpet, upholstery, tile, grout, air duct, wood floor, drapery, natural stone and other types of cleaning. Their satisfaction guarantee inspires confidence with its specificity, unlike the vague promises that you get with some competitors.

Stanley Steemer can't clean your soiled curtains or blinds but it can handle just about everything else in your home or your business, and almost anywhere you might live. This company covers 48 states, for the basics and for fire and flood emergencies.

USA Clean Master, our bronze winner, has many fewer years of experience than Coit or Stanley Steemer, and far less impressive customer service, but the value this company offers is undeniable. You get a wide range of services and clean carpets for less than 25 cents a square foot.

All of the cleaning services we reviewed will offer a better level of clean than a typical household vacuum. The very best of them offer an elevated level of customer service and more selection for specific types of cleaning, too. When you are ready to give your carpets a new lease on life, look to professional carpet cleaning companies for help. You can face a house full of relatives at the holidays with complete confidence after a professional cleaning by a reputable company.