PROS / It works with Windows PCs and Macs, as well as iPhones, iPads, Android devices and Windows Phone.
CONS / Responses to support requests might take more than a day and email is the only access to support.
VERDICT / Passpack Pro boasts a feature set that places it among the best. It works with all popular computers, browsers and mobile devices.
Passpack Pro is an excellent password manager with a competitive collection of features that will encourage you to pick up better security practices with stronger logins and passwords. Passpack Pro differentiates itself with collaborative features that allow you to share secure login methods with family and coworkers. To get up and running, download the Passpack toolbar to your internet browser and surf the web as you normally would. When you log into protected sites, Passpack saves your information. You don't have to manually enter your username and password on your next visit to that site.
Passpack Pro supports many platforms. It works on a Mac or a Windows PC. It works with popular browsers: Internet Explorer, Firefox, Chrome, Safari and Opera. Passpack works on Android devices, iPads and iPhones. Passpack synchronizes login data across all of your platforms. Unlike many of its competitors, Passpack also works with Windows Phone. Passpack supports Linux even though the majority of its competitors do not. Passpack does not have a Blackberry version though. There is a desktop version of Passpack if you want to isolate your data to a local device and keep them out of the Passpack cloud. Alternatively, you could use Passpack Desktop to complement the online version so that you have access to your secure data while offline. Another way to use it on multiple computers offline is by installing the Passpack Offline Version onto a USB drive.
Although many of Passpack Pro’s features are included in a majority of online password managers, it has a few features that are not so common. For example, you can create disposable logins for one-time use. You can also use two-factor authentication, an additional security step to access your account.
There is a customer support email address if you need answers to questions that aren’t already posted online. However, the support page makes the following admission: “We generally reply within a few working days….” There is no telephone support or live chat.
Passpack Pro is a password organizer that makes itself available from any browser. Your usernames and passwords are encrypted on Passpack’s servers so that even if someone hacked into the server, your information would be unreadable. If you ever lost your master password, Passpack never had access to it to begin with. Passpack Pro is an online password manager with better features than half of the products we reviewed.