PROS / It offers near-comprehensive support with FAQs, live chat and telephone help options.
CONS / It does not have the ability to record screenshots of online activity.
VERDICT / McAfee Total Protection has many elements of the best internet safety programs but lacks some key features that could provide a comprehensive picture of your child's online activity.
McAfee is a name recognized far and wide as one of the premier providers of internet safety via antivirus software, but it also offers competent internet filter software. McAfee Total Protection is an all-in-one website blocker, pornography filter, social network monitor and cyberbullying protector. Although it lacks some features that would serve to make it an even more powerful tool, it performs capably.
The installation and setup wizard eliminates a lot of the guesswork, and the software interface itself is user friendly and intuitive. McAfee Total Protection lets you establish unique user IDs for every member of your family. Within preferences, you have the option to configure settings for a variety of online activities.
Websites can be blocked by category and also by specific URL. Safe search can be enabled too so that your children are not exposed to inappropriate material by accident on a search engine. Further activity controls extend to videos and music, with the program giving you the ability to restrict some YouTube content. File sharing sites can also be disabled to prevent your child from accessing music with questionable content.
There are additional controls that let you block chat rooms and instant messaging applications. If you'd rather monitor your child's activity than block it altogether, you can grant access but save all conversations to be read later. While the program doesn't offer any automatic measures to prevent cyberbullying, reviewing instant chat and email messages can help you discover if your child is being harassed online.
You can access activity reports manually or have them emailed directly to you on a daily or weekly basis. These reports include information on the websites that were accessed, any failed attempts to access blocked sites, any online searches and chat transcripts. There is no support for capturing screenshots, webcam activity or keystrokes.
Its ease of use is diminished slightly by the lack of a keyword searchable knowledgebase, which always makes finding technical support simple. Since McAfee offers such a diversity of computer security services, it also requires a good amount of navigating on the website to find what you're looking for. Available technical support resources include FAQs, articles, live chat and telephone help. McAfee Total Protection is functional across a broad range of devices and operating systems including PC, Mac, and Android and iOS mobile devices.
McAfee Total Protection’s filtering and blocking features are excellent, as are the number of technical support avenues. Activity recording features provide the basics, but the software lacks some of the advanced tools of higher-ranked software, like the ability to record keystrokes and take screenshots.