PROS / The Netgear Arlo Q offers some of the best daytime video in our review.
CONS / This wireless camera has poor nighttime video.
VERDICT / The Netgear Arlo Q does a fantastic job with daytime video. However, its nighttime video and customer support options are less impressive.
The Netgear Arlo Q is one of the best wireless cameras in terms of daytime video quality. Its nighttime video, on the other hand, doesn't offer the same level of quality. The camera is mostly easy to use, though you might have to pay for a cloud storage plan to access all of its customer service features.
During the day, the Netgear Arlo Q has sharp, clear video that earned a perfect score in our daytime video tests. Only two other cameras in our review scored as high. The wireless camera handles bright and low-light scenarios without any problems. We were most impressed with the way the camera handled movement. Motion in the video was smooth and didn't have any lag.
At night, the camera could light the room, but it was too dim to see our test poster, as we could with the best wireless cameras. You can customize the camera to record whenever there's sound or motion in a room. This feature was very responsive in our tests. The Netgear Arlo Q has average audio quality compared to the best wireless cameras.
We had some trouble installing the Netgear Arlo Q. On our first attempt, it failed to connect to the Wi-Fi. After we hit the reset button, the installation process went much more smoothly. The wireless connection dropped twice in our tests.
The Arlo mobile app lets you set up notifications, view live footage, manage videos and schedule recording. The camera uses cloud storage to save your videos. Its free option saves up to seven days of video, which isn't much space compared the paid cloud storage available in its 30- and 60-day plans. Netgear also offers plans that continuously record video, which you can review later for up to 14 or 30 days.
Netgear covers the Arlo Q with a one-year warranty. If you have issues with the camera, you can contact customer service over email and live chat. However, telephone support is only free for the first 90 days after you set up the camera using the free cloud storage plan. With a paid Arlo cloud service plan, you get full access to telephone support when you need it. Netgear also offers tutorials and FAQs on the Arlo support website.
Netgear Arlo Q is one of the best wireless cameras for daytime video. At night, though, the camera doesn't have the same level of performance. Although setup took more than one try in our tests, the camera worked well afterward.