PROS / This robot vacuum had the greatest overall cleaning power of all the bots on our lineup.
CONS / It isn’t intuitive to use, and support is lacking for this unit.
VERDICT / The Samsung POWERbot excels in the most important category: cleaning. It also has an impressive navigation system that prevents it from bumping into most obstacles in its path. However, manufacturer support couldn’t help us in finding filter or battery replacements.
Samsung got into the robot vacuum game a while ago, but the POWERbot is its latest model. Compared to its competitors, it has a sleek body with shiny copper highlights. It definitely looks like a powerhouse that can eviscerate anything you throw on the floor in its path. Its cleaning power is worth the price, and that’s why it earns the Top Ten Reviews Bronze Award, but there are a few caveats, such as its height, weight and lack of some convenient features that are present on other robot vacuums.
After its initial charge overnight, the Samsung POWERbot jumped into action cleaning the floors of our test area. It moved at a slower pace than most of the bots on our lineup, but it works that way for a reason – it’s very cautious about bumping into furniture or walls. It occasionally did so, but very gently. This robot vacuum is the tallest unit on our lineup, so it had a hard time going under certain pieces of furniture – and it didn’t even try to go under the couch with a fabric flap.
The path the POWERbot took made more sense to us than some of the best robot vacuums’ patterns. And when it approached an area with more dirt or debris than usual, it kicked into a spot cleaning mode, spiraling around the area and working harder to get all the bits and pieces up. When we tasked the robot with the same tests as the other bots, Samsung’s robotic vacuum was more up to the task than any other – it picked up every last bit of cereal, hair, crumb, litter and garlic skin that we laid out. It also tried to eat our thin rug and responded with an error message, so be sure to pick up anything that has fringe or tassels before having your robot vacuum cleaner work for you. Although it wasn’t as successful with the flour test – none of the bots scored 100 percent on that one – it did pick up about half of the fine dust.
The POWERbot didn’t have any problems with thresholds, and it didn’t fall off any stairs, so you can trust it to clean without supervision. When it finishes or when its battery gets low, it returns to its base to charge.
Getting started with the Samsung POWERbot was more difficult than the other bots. After a thorough reading of the manual and playing with some of the modes and features, though, we mastered its abilities. This isn’t the heaviest unit on our lineup, but it comes close, so its lack of a carrying handle is something to note – it was cumbersome to carry.
It doesn’t include a side spinning brush, so it has a harder time cleaning near edges, which other bots were able to do easily. It does communicate well, so you’ll know when you need to empty its bin or if it’s struggling with an error. Also, keeping this bot clean is easy – the dustbin quickly and easily lifts out and pops right back in. Samsung includes a cleaning brush with hard plastic bristles that make it simple to clear out long hairs that wrap around the roller brush.
The Samsung POWERbot gives you a remote control that allows you to direct your bot in ways others don’t – just point the remote at a mess on the floor and press a button. The robovac drives right over and starts vacuuming the area you’ve directed it to.
Warranty & Support
Samsung offers the best limited warranty of any manufacturer on our lineup – a five-year protection plan that covers the motor should anything go wrong with it. The other components are covered by a limited one-year warranty. You can contact Samsung’s support team by email, live chat or phone.
Samsung’s cleaning power is unequaled by all of the robot vacuums on our lineup. Its strong motor is also covered by a five-year warranty, so it’s a great buy. It also includes a remote control that features a point-and-shoot method of directing the bot to clean a specific spot. However, it’s the tallest model on our lineup and couldn’t fit under some furniture, and its cleaning performance along edges left something to be desired.