PROS / There is no seller's fee, shipping charge or e-fee on purchases.
CONS / The service fee is high.
VERDICT / TicketCity is an economically smart and secure site for purchasing and selling your sports tickets.
TicketCity is a ticket reseller that specializes in selling sporting tickets. It is a reputable ticket outlet that provides online access to cheap sports tickets with its reliable, safe and convenient website.
The service fees TicketCity charges are among the highest of all the sports ticket websites we reviewed. Service fees are added onto the sale of tickets on most secondary ticket broker sites, and they range in price, but TicketCity's fee of 24 percent is higher than most other sports ticket websites' service fees. However, TicketCity is one of the few websites that doesn't charge a fee for selling tickets or shipping, nor any e-fee for paperless tickets or e-tickets.
TicketCity gives you the option to buy paperless tickets and e-tickets, often at a discount. Paperless tickets let you download a barcode onto your smartphone and present that at the door of the stadium for your ticket. So if you buy football tickets on the secondary market, you don't have to worry about meeting up with the ticket seller. With e-tickets, you can print your ticket at home and present the barcode on the paper as your ticket at the door. Both of these convenient options come at no additional charge, which is one of the best deals of all the sporting ticket websites we reviewed.
There is no return policy or ticket insurance with TicketCity. This means you cannot return tickets you have bought; all sales are final. Your only recourse if you cannot use the tickets you purchased is to resell them online.
The user benefits include premium parking and a rewards program. You can purchase gift cards, which would be useful if you have friends or family members who are sports fans as well. TicketCity does send alerts, which could help you remember when to buy tickets for upcoming events.
TicketCity has a large array of help and support features. There is a FAQs section on the website that is concise and easy to navigate. FAQs are a place to look for quick explanations of common questions you may have about TicketCity. In addition, TicketCity has phone, email and live chat. Not all sport ticket websites offer the live chat feature, and it is convenient when you have questions about possible sport ticketing options and need them answered quicker than by email.
TicketCity has many of the same features the high-end sports ticket websites offer, like e-tickets and paperless tickets. It counteracts the high service fee with the lack of additional shipping, electronic and seller's fees. TicketCity is one of the best options for purchasing sports tickets.