Pros / Its value score feature is helpful for making buying decisions.
Cons / This is a secondary market website.
Verdict / Vivid Seats is an affordable, easy-to-use source for sports tickets. At some venues, you can even see exactly what the view from your seat will look like before you buy a ticket for the game.
This website has a great selection of sporting event tickets to choose from for events across the globe. To test sports ticket sites, we looked on each one for tickets to three specific games. The events’ base ticket prices, excluding fees and shipping costs, earned this website an A for affordability, as it had some of the least expensive options. The fees on a $25 ticket came out to $14, and while that might seem like a lot, some websites charged closer to $20 on top of the ticket price, making Vivid Seats a much better option
This is a secondary market website, which means tickets are sold by ticket holders like you and licensed ticket brokers. As such, there can be some markup, but overall, we felt the prices at Vivid Seats were reasonable. If you want to shop a primary market website, try Ticketmaster.
The website itself is well-designed and easy to use. You can search for your event and even filter the results by location. Once you find the event, you’re prompted to select how many tickets you’d like. However, you can skip this step and search manually. In addition to filtering by number of tickets, you can narrow results by price range and seating zone. You can then sort results by lowest price, best seats, or value score.
This value score is a unique tool that shows you whether a ticket is worth its price. For example, it can tell you if a cheap ticket is for a seat in a less-than-ideal place. The value score is shown as color-coded dots underneath the ticket price. In case you really want to know what your game day experience we be like, you can see point-of-view photos from each seat at some venues. You can even set up email alerts so you never miss a game. If sports aren’t your thing, this is also a great website to check out for concert tickets.
Vivid Seats’ 100 percent buyer guarantee also makes the site really appealing. It guarantees your tickets will be valid and arrive in time for the event. Your transaction is secure, and you also get a full refund for canceled events. Like most websites, you don't get money back for rescheduled games, but you can use your original ticket at the event, whenever it takes place.
There is also a Vivid Values rewards program, which is among the best rewards programs for the websites we looked at. When you enroll, you can get free tickets, group discounts and gift cards for everything from concert tickets to events in Las Vegas. You can even get a discount for seeing the same artist twice. Vivid Seats takes a 10 percent commission on the tickets you sell on the site. This is pretty common and better than websites like SeatGeek, which takes 20 percent. Once you create an account, you just fill out the ticket details and post it for sale. There is also a large seller program for large-scale ticket brokers.
It’s easy to both buy and sell through the Vivid Seats app as well. We browsed for some baseball games and found it equally as intuitive as the website. In case you have questions, the help center is easy to find at the top of the page. You can reach customer service by phone, use the convenient live chat feature or browse the FAQs section, which covers everything from who sells the tickets to whether seats are together. Once you purchase your tickets, you'll either get them in the mail, as e-tickets or from will-call, depending on the event and venue.