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LifeLock Standard review

LifeLock Standard offers a basic identity protection suite, but you can upgrade to Norton 360 with LifeLock for more coverage.

LifeLock Review
(Image: © Norton)

Our Verdict

LifeLock itself is a mid-priced and relatively basic identity protection suite, with the option to add more security with its range of Norton 360 with LifeLock products. If you need the basics, this is recommended.

For

  • Offers a Credit Monitoring from a single bureau
  • Built-in ability to freeze credit, bank accounts, and more
  • Fraud resolution and ID restoration are fully managed

Against

  • Not many tools or resources for the basic version

Tools like LifeLock can help you combat cyber criminals, and keep a handle on your data. Whether it's making purchases or logging onto social media, the amount of personal information that you give away will likely surprise you. Data breaches and fraudulent activity can expose data like bank account numbers to Social Security Numbers to social media handles, and when that information falls into the wrong hands, the best identity theft protection services can help mitigate the negative impact. It's important to note that these services cannot prevent them from accessing your information (only actions like enabling 2-factor authentication can), but you can be promptly alerted so further damage to your identity can be prevented. And, with some services like LifeLock, representatives can help you restore your identity, credit, and more, which is a real boon. 

LifeLock is the basic version of this identity protection suite. While this review focuses on LifeLock’s identity theft protection capabilities, there are other more expensive levels of Lifelock that integrate multi-device cover and VPN. LifeLock starts at $9.99 per month for the first year, and increases to $11.99 thereafter. You may, however, find promotions that lower the monthly cost.

LifeLock review: Platform

LifeLock is one of the pricier identity theft protection services, depending on the plan. The basic version, which is covered here, is less than $10 per month, with the highest tier - called Norton 360 with LifeLock Ultimate Plus - coming it at $29.99 per month for the first year, and $34.99 thereafter. Right now you can get Norton 360 with LifeLock Select at $9.99 per month, increasing 50% to $14.99 after the first year. Advantage is the other mid-tier option, available for $19.99 per month, increasing to $24.99 after the first year. It is simple to sign up for any tier of LifeLock, and you can often find promotions that further lower the cost of entry.

The client’s account is relatively easy to navigate if you’re comparing it to the one IdentityForce UltraSecure + Credit has, but higher tiers can be quite frustrating to parse through because of all the layers of protection the Norton 360 with Lifelock versions offer. You can see your alerts and security settings at a glance, but for a more detailed view, you should access the dashboard under “ID Theft Protection.” There, you’ll find a more detailed overview of your identity theft protection updates. 

LifeLock review: Product

What’s covered
In terms of ID monitoring, clients will benefit from SSN, driver’s license, bank account, and phone number monitoring, among others. You can even track less frequently monitored data, like your mother’s maiden name and your insurance information. Social security number monitoring is also included.

Alerts
LifeLock doesn’t just alert you to what parts of your personal information appear on the web, but it can also tell you which sites have them and how you can opt out of those data broker sites. Essentially, consumer background check, people finder sites, and similar services likely have public data information such as your address and phone number, and you can attempt to remove your data from those sites directly from your LifeLock dashboard. 

Of all services, we found LifeLock to be the least selective when sending out alerts - we received many over the course of a few weeks, some with greater cause for concern than others. When receiving these alerts, we suggest thinking very carefully about your online or financial activity, as it may have been labeled as fraudulent activity by LifeLock when it was not. 

Should you find that your identity has been compromised in some way, LifeLock representatives will help you reclaim your information and restore your identity. 

Credit
Federal law lets you get a free credit report from the three major credit bureaus at least once a year, and many other services, like Credit Karma or even your bank, will update and alert you of your new credit score at least once a month. LifeLock includes one credit report from one bureau for each level of standalone membership.

LifeLock: Details

Plan provider: LifeLock
Credit monitoring? Yes
Bank account monitoring? Yes
Dispute assistance? Yes

LifeLock review: Tools

While LifeLock excels in providing additional layers of ID theft prevention, it fails in providing tools and resources so that clients can educate themselves on identity theft and simulate different financial scenarios. While not entirely crucial to the crux of the service, we think these are nice to have and afford the client from independence and confidence. 

However, LifeLock lets clients freeze accounts right there in the dashboard, which means that you won’t have to go searching for the right link all over the web. Need to freeze a bank account or your credit? LifeLock will have that link ready for you. 

Should you choose LifeLock?

We recommend LifeLock for people who want a basic level of cyber security protection. It offers alerts for basic identity information and social security numbers, which will be enough for some. You also get credit monitoring from a single bureau and, while credit may not be a central point of focus, there are enough data points covered here to justify LifeLock's modest monthly price of $9.99 for the first year, and $11.99 afterwards. Anyone seeking more protection should consider other services or upgrade to one of three Norton 360 with LifeLock packages.