Editor's Note: This review has been removed from our side-by-side comparison because it no longer ranks as a top 10 product. The original review is below, but check out our current top 10 about Online Concert Tickets here.
CheapTickets is not a dedicated concert ticket website but is focused on tickets covering everything from airfare to car rental to vacation packages. It's actually part of Orbitz, which specializes in travel services. However, it does have event tickets, and among those are concert tickets.
When you get to the website, you'll need to click on the events tab and then on concerts, but after that, it runs like the other concert ticket websites that we reviewed. You can search by artist or venue, see the top events and browse by categories. The site defaults to your area, so you will see a list of concerts and events coming up locally. You cannot search by city, which is puzzling since this is a travel site.
CheapTickets doesn’t have some of the great features that higher-ranked ticket sites have, like paperless tickets, pick-up centers or a rewards program for frequent concertgoers. It does offer international concert tickets, however. Further, if you are looking for a concert as part of a vacation, you might be able to take advantage of other deals in combination with your concert tickets. The prices overall were a little cheaper than most of the services we reviewed, and the service fee was lower than most.
CheapTickets has a privacy seal and, more importantly, uses VeriSign to make sure your transactions are safe and secure. It also guarantees the tickets will be authentic and delivered on time, or it will refund your purchase price, plus give your credit of 50 percent of the price to use on a later event. Cancellations are guaranteed for a full refund, less shipping fees.
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CheapTickets has useful FAQs that you can consult if you have questions, or you can contact the company directly through phone or email.
If you're looking for concert tickets as part of a whole travel package, CheapTickets is worth considering. As part of Orbitz, it offers inexpensive airfare, hotels, rental cars and tickets for concerts throughout the world. Its prices are competitive, but it lacks a lot of the features that avid concertgoers would find useful.