PROS / Total Defense Internet Security Suite is much more than a personal firewall. It is a complete security suite.
CONS / Independent test labs do not report the most excellent firewall performance scores.
VERDICT / Total Defense Internet Security Suite includes a firewall that is better than many, but not among the very best.
Total Defense Internet Security is a full security suite that we include in our review of the best firewall software for individual users because of the trend toward combining firewalls with security suites. It has passed quite a few certification tests for its antimalware properties. However, it did not receive the very best firewall performance scores at the most important test lab for firewall software.
Unfortunately, Total Defense is not the best firewall, according to the best independent lab for firewall testing, Matousec. The results for Total Defense Internet Security Suite running on Windows 7 are not among the best.
Total Defense Internet Security is more than firewall protection. A complete security suite, it includes parental controls, network protection, antispam and antiphishing, as well as antivirus detection and removal. You can use this product for incremental backups, identity protection and data migration. It gives you reports that contain system alerts and user activity so that you can monitor your system status. You can receive monthly reports that consolidate system alerts and protection events.
To protect your children, you can make a user profile for each child that lets you control what they can see, where they can go and how long they can be online. This home firewall software integrates with Google, Yahoo and Bing search engines to protect you from phishing sites.
Help and Support
Total Defense is one of the firewall products we reviewed that is easy to use. You can configure parental controls and schedule custom scans without difficulty. When you need assistance, you can reach this firewall software publisher for free, 24/7, by online chat, telephone or email. Total Defense can help you with installation or any other issues at any time. There is also a frequently asked questions section and a community forum where you can receive assistance from other users. Total Defense also makes good use of Facebook, YouTube and Twitter to provide support for and information about its products.
According to an independent test lab that the industry respects, Total Defense is not the best firewall for Windows. It is, however, a complete internet security suite that has passed antimalware certification tests conducted by VB100, West Coast Labs and ISCA Labs. It contains many useful features and utilities, and the publisher provides excellent support.