PROS / The software's interface is quite easy to learn and use no matter your computer skill level.
CONS / It scored poorly in malware protection tests.
VERDICT / Everything Emsisoft Anti-Malware does is done better by almost all the other malware removers we reviewed.
Editor’s Note: Top Ten Reviews uses test results from the independent laboratory AV-Test as part of our review process for the best anti-malware software. AV-Test looks specifically at protection, performance and usability on multiple versions of Windows operating systems, and it performs these evaluations several times throughout the year. We use the most current AV-Test scores available at the time of our review. It is possible that new AV-Test scores will be released after our review goes live on the site. We will consider these scores during our next review of the best anti-malware software.
Emsisoft Anti-Malware brings up the rear in our review of the best malware removers on the market. Compared to the other products in our lineup, it provides mediocre protection from computer viruses, spyware, ransomware and the Trojans that deliver them. It's also missing almost half of the detection and removal tools we look for in this category, and it offers none of the customer support that comes with the other anti-malware programs we reviewed.
This software is very easy to use. You can access and use its entire tool set from the main window of the interface. The navigation has a very shallow learning curve and keeps the guesswork to a minimum. Unfortunately, this is where benefits of this program compared to others begins and ends.
AV-Test tests all the anti-malware software on our side-by-side comparison chart several times a year. It measures each program's protection, performance and usability. When put up against more than 14,000 malware threats, Emsisoft Anti-Malware only stopped about 83 percent of them. This is the second-poorest performance among the software in our comparison. At the time of this writing, the average score for the malware removers we reviewed is 92 percent.
This anti-malware software is also a resource hog. In AV-Test's performance test, Emsisoft Anti-Malware scored 58 percent – the lowest score in our comparison matrix. This program causes significant lag in your other computer activities. Things like downloads, uploads, browsing, email and other applications all slow down while the software is running.
While Emsisoft Anti-Malware has tools to protect you from viruses, spyware and ransomware, it is missing several detection and removal tools you'd find in the best malware removers in our review. For example, it does not automatically scan USB devices when you connect them or emails before they're delivered to your inbox. You cannot create a rescue CD to restore your computer in the case of a catastrophic malware attack, nor can you scan your system for security vulnerabilities. The addition of any one of these features would greatly increase the utility of the program.
If you need help with this program, you have to email Emsisoft. While you can get by with this, it's time-consuming, and time is usually of the essence when you have a malware issue. Phone support or a live chat room would do a lot to help you get help in a timely fashion.
Emsisoft Anti-Malware is a resource-hogging program that provides second-rate protection. Its scores from AV-Test were the worst of all the malware removers we reviewed. It's also missing some important tools like automatic email and USB scans, which you get in the best anti-malware software. Though the software is easy to use, its customer support options leave much to be desired. This application needs some serious work before it can rank higher on our side-by-side comparison chart.