PROS / ESET NOD32 is not often confused into labeling safe files as dangerous.
CONS / Many competitors beat ESET's ability to repair machines with malware infections.
VERDICT / Even though ESET did not produce excellent repair test scores at AV-Test, many IT professionals love it.
ESET NOD32 is antispyware software that Information Technology professionals like. Actually, it is much more than antispyware software: ESET is antimalware. It did not excel in 2013 repair tests conducted by a trusted independent test lab. Although it is not the best antispyware available, it includes thoughtful features that promote safety and convenience. It is also highly usable and good at protection.
ESET was one of two dozen antimalware products that independent test lab AV-Test examined for two months continuously in the summer of 2013. ESET turned in excellent scores in a series of usability tests to demonstrate whether ESET slowed down system performance and whether it incorrectly identified safe files as malicious. ESET did very well in tests to see how well it prevented malware attacks. It turned in weak results for test that measured how well it disinfected PCs with actively running malware.
ESET's main purpose in life is to eliminate malware from your PC, which means no mercy for viruses, worms, Trojans, rootkits, spyware and any other form of despicable malware. ESET has additional features though. For example, you can create a bootable disk so that if malware ever crashes your system, you can reboot from the rescue disk and then disinfect your PC. Another convenience is that ESET can detect when your laptop is running on battery power and will postpone certain scheduled tasks until the laptop is again running from a main power source. In a similar way, ESET notices whenever you run a program in full-screen mode and will suspend pop-up notices, scans and scheduled tasks until you are no longer playing a game or watching a video.
Since not every threat arrives via the internet or email, ESET detects whenever you insert a USB flash drive, CD or DVD and scans for threats before providing access. A couple other features worth mentioning are that ESET protects against unauthorized removal of itself by requiring a password prior to uninstallation, and ESET includes diagnostic tools that analyze the system registry, startup items and network connections.
ESET provides an unusually high quality online knowledgebase in multiple languages. The ESET website also hosts installation videos. You can give or receive assistance in a user forum or visit ESET on Facebook. ESET is also active on Twitter and YouTube. If you need direct assistance, you can submit a case online. ESET is unusual in its field in that it trains its customers not just about product features, but also about cyber security in general. Once you purchase ESET, you can register for training about safe internet practices.
ESET is antispyware software that is actually a complete antimalware product. It is well liked by Information Technology professionals and maintains a good brand reputation despite its lackluster repair test results in 2013 at AV-Test, an independent software-evaluation lab with a good reputation for objectivity.