PROS / A single Norton Security license can protect as many 10 devices, including mobile phones and tablets.
CONS / This software does not come with a file shredder to permanently delete files.
VERDICT / Norton Security gives you first-rate computer protection and fine security features, including online backup.
Norton Security Premium is computer protection software that does well indeed in independent tests for malware protection and usability. This software gives you first-rate internet protection tools in addition to technical support around the clock. A single license can take care of as many as 10 devices, including Windows computers, Macs, and Android and iOS smartphones and tablets. Norton Security Premium is one of the best computer protection software products on the market, easily winning our Top Ten Reviews Gold Award.
Windows protection is an area where Norton Security Premium shines. AV-Test, an independent laboratory, compared this computer protection software to 22 other internet protection products from March through April 2016. It conducted the tests on Windows 10 computers. Norton received an excellent ranking in malware protection. It got top marks by spotting and protecting against 22,000 malware threats.
As for usability, this software blocked only one of 1.2 million safe websites, again earning an excellent rating. This computer software protection application did slow test computers down by a tiny degree, but it was such a small amount of lag that the software still got an above-average rating in the performance category.
You get a generous number of protection tools with Norton Security, including antiphishing, the ability to find malware on removable media such as USB drives, and a gamer mode so that you will not have troublesome interruptions when you are watching a movie or playing a game. Parents will be pleased that they can exercise parental controls on Windows desktop and laptop computers to keep their children safe online.
This software also offers 25GB of online backup for your computer data. In the event that a virus invades your computer, you have the opportunity to reboot and retain your files. You also get the benefit of secure file vaults and a password manager that safely stores your passwords in one place and blocks hackers from them.
There are a few things missing in this otherwise great protection product. It lacks a Windows registry cleaner that clears away Windows registry keys when you remove an application, and you do not get a file shredder, which is a tool that completely eliminates deleted files.
When it comes to Macs, the Norton Security software also ranked well in testing by AV-Test during June 2016. The test lab gave top marks to this protection software for both Mac malware protection and how it affected the operation of the computer.
With Macintosh laptops and desktops, you also get 25GB of online backup, helping you keep precious data protected. You also get antiphishing protection and a useful password manager. However, you do not get parental controls for Macs with this computer protection software.
If your household is a fan of Android smartphones, you’re in luck with the Norton Security Premium software. Your information is quite secure, and the protections Norton Security offers do not dent the usability of your phone, according to AV-Test results from testing on Androids in July 2016.
If your phone is ever lost or stolen, you can use the antitheft tools available with this software to locate the phone, lock your information, or even erase what is there so no thief can get to precious and highly personal data. This also includes an option to take and receive a photo of whoever is handling your phone when it is out of your hands.
If you are being pestered by unwanted calls of any kind, you can block them with this software. You also get a handy password manager that keeps the cyberkey to your data safe, antiphishing tools and parental controls so moms and dads can check on and control a child’s phone activity, which is becoming an increasingly important feature to keep youngsters and teens safe online.
Apple phones and tablets were not part of the evaluations AV-Test conducted in 2016. This software offers fewer features for iOS devices than it does for Android devices. Nonetheless, Norton Security Premium does give you a number of helpful tools to keep your iOS phone protected, including tools to locate, lock or erase your phone in the event it is lost or stolen, antiphishing tools to protect against risky sites, a password manager to protect the passwords that unlock the door to your data, and those important parental controls.
Platform Integration and User Experience
This computer protection software application is equipped with a management portal that you access from a browser. With this, you can see all the devices you are protecting and add or remove devices, such as a new laptop or phone in your house. This also shows what is going on with each device: the product key, the number of days left on your subscription and how many installs are available.
You can use this portal to configure the antitheft features on your mobile devices, lock a device and send a message. If you lock a device, the software tracks it, letting you know its location every five minutes and taking a photo every 10 minutes. You can see on a Google map just where the device is. The management portal also lets you run the backup feature. For these features to work remotely, the device has to be online.
This is a well-designed portal, and you can control your device profiles, so the overall experience of operating the controls is great. In addition, you can choose automatic renewal for your subscription and fill in billing details so everything is current.
Help & Support
You can check with the company through online chat or email if you have any questions. You also get phone customer service 24/7, which is extremely helpful for anyone who has ever worked late online or needed to quickly update something in the wee hours of the morning. Only a few of Norton's competitors match this support availability.
Norton also stands out in that it gives you a virus-free guarantee. If Norton cannot get rid of an infection in one of your devices that you install it on, the company will refund your purchase price. Our experience with Norton customer service has shown it to be helpful and polite.
Norton Security Premium works well across a number of platforms, offers solid protection against malware and viruses, provides numerous useful features to ensure that your privacy and information are safe, and gives you excellent customer support. This software gives you first-rate protection for your computer and other web-enabled devices.