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AVG vs. Webroot - which is the better antivirus?

AVG vs. Webroot - which is the better antivirus?
(Image credit: engin akyurt)

One of the best ways to decide on the best antivirus software for you is by comparing two brands, head to head. Here, we compare AVG and Webroot so that you can make an informed decision on which software is the best for your needs. While neither of these make our list of the top AV packages, they are very popular, so we decided to test them against each other.

The best internet security software will protect you from viruses designed to infiltrate and steal data from your computer. While many of the best home computers come with AV protection already installed, you often only get a 12 month subscription, so once that expires you have a choice of what to get. Here we explore whether you should choose Webroot, AVG, or a completely different software.

AVG vs. Webroot: Additional Protection

Beyond the basic protection that you expect computer-security software to have, there are some extras that some software applications carry that will add extra protection for your system. When it comes to these add-ons, there is a clear winner in the AVG vs. Webroot evaluation. AVG includes protection against backdoor Trojans, for example. This type of malware allows a hacker to control your computer from another location. As you can imagine, backdoor Trojan detection is a very important feature to have. Unfortunately, the makers of Webroot may not share that view since this product doesn't have protection against Trojans.

AVG also includes protection against phishing scams where hackers and scammers disguise themselves as legitimate companies to gain access to your personal information. Again, Webroot doesn't have this feature.

Webroot also falls short on updating third-party security updates and blocking infections from exterior storage devices such as USBs. Both of these processes are part of the AVG package.

It has been reported, though, that AVG protects computers a little too well. It will report that there is a threat to the computer even when there is none. Webroot doesn't have this problem, giving it an edge over its competitor. Of course, some may argue that too much protection is better than getting a virus. In this case, AVG is still the winner of this round of the AVG vs. Webroot battle.

AVG vs. Webroot: Additional Features

When it comes to additional features, both products have their drawbacks. Here are the features that Webroot has that AVG doesn't:

  • Adjustable security settings that can be changed to fit your security needs
  • Password-protected control panel that keeps other users from changing the settings that you have chosen

Here are the features that AVG has that Webroot does not:

  • A laptop battery-saving mode
  • A tool that warns users before they click on a link that may lead to an untrustworthy site
  • A bootable recovery disk that can restore your computer's system after a crash

AVG vs. Webroot: Technical Support

The AVG vs. Webroot comparison wouldn't be complete without a look at which company's technical support is superior. Both software companies offer the general options such as email support. Only Webroot offers every customer service option except an online forum, however. On the other hand, AVG offers an online forum but no phone assistance. The winner here depends on which form of support you value more - phone service or online forums.

While both of these anti-virus software applications in the AVG vs. Webroot comparison have their downsides, both would do a good job of protecting your computer. The best one for your needs is the one that has the features you find most valuable.